Unified in 2009
Wednesday, February 4th, 2009 February 4th, 2009 Priyanka Joshi|
According to one consultant, “As with most tech trends, some corporates/businesses went in blindly, without really analyzing what the costs and benefits of UCC could be — or whether the latter outweighs the former. After all, if everyone’s talking about it, it must be a good thing, right?” For chief technology officers (CTOs), chief information officers (CIOs) and IT directors globally, 2009 has brought dramatically smaller budgets in many areas. web conferencing has the potential to save big money and improve response time of businesses. Also, the minuscule percentage of stay-at-home employees can also benefit from it. Unified communications and collaboration (UCC) software is an integration of communication tools such as e-mail, VoIP, audio and web conferencing, and instant messaging. Most corporates have at least one or two of these toys, but few are truly integrating them to their full advantage. For example, many people still don’t think to forward e-mail to their mobile phones (when possible) or use headsets to take conference calls when they’re away from the office. UCC has the potential to replace a lot of business travel. Think about it — most users have been invited to attend a web conference, but many of them aren’t being proactive by managing their own meetings. (Of course, some of us choose not to let technology suck up all of our energy, but that’s another discussion.) Web conferencing can definitely be a big help in 2009. |


Imagine — no travel delays, no business class costs, no lost equipment, no harried, sleep-deprived employees. Just log in and go. What am I talking about? Web conferencing. Since cost-cutting is undoubtedly keeping IT decision-makers busy (and rightfully too), web conferencing can singularly improve business’s response time and effectiveness in 2009, opine the IT consultants.
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