The Singur incident showed there is no alternative to listening to people.

Barely a week after leading the Left Front to a massive win in the West Bengal Assembly elections, Chief Minister Buddhadeb Bhattacharjee faced flak from his predecessor Jyoti Basu for forgetting one of the most basic principles of management: successful CEOs must never forget to take into confidence people lower down the ladder. And the basic reason for moving towards such people’s involvement is not because it’s nicer to do that, but because it gets you results.

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